Privacy Policy

At Tessian Medical Supplies Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms of this policy.

Information We Collect

We collect personal and non-personal information when you interact with our website, including:

Personal Information:
  • Your name, email address, phone number, and other contact details.
  • Billing and shipping information, including payment details.
  • Any additional information you provide when making a purchase or contacting us.
Non-Personal Information:
  • Website usage data, including pages visited and time spent on the site.
How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your order, promotions, or inquiries.
  • To improve our website, products, and customer experience.
Data Protection and Security

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

  • Delivery partners (Fargo, G4S, or couriers) to fulfill your orders.
  • Payment processors to securely handle transactions.
  • Legal authorities if required by law.
Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing emails by clicking the unsubscribe link.
Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

For any privacy-related questions or requests, reach out to us:

      Email: sales@tessianmedical.com
      Phone: +254 784 366 811